Frequently Asked Questions
Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples are typically ready within 3 days, while large orders take between 1-2 weeks.
Do you have an MOQ limit for orders?
We offer low MOQ; even 1pc for sample checking is available.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days. Airline and sea shipping are also optional.
Is it possible to print my logo on the product?
Yes. Please inform us formally before production and confirm the design based on our sample.
What is your warranty and how do you handle faults?
We offer a 3-7 year warranty. Our defective rate is less than 0.1%. During the warranty period, we will repair or replace any defective products.