Q1. Are you a manufacturer or a trading company?
A: We are an OEM/ODM manufacturing company specializing in welding protection equipment.
Q2. What is the estimated delivery time?
A: Typically 5-7 working days via express shipping methods.
Q3. What are your standard price terms?
A: Our pricing includes EXW, CIF, and FOB options. Please contact us directly for a specific quote.
Q4. What is the payment method?
A: We accept various payment methods including Visa, Mastercard, T/T, PayPal, Apple Pay, Google Pay, and Western Union.
Q5. What about the warranty period and after-sale service?
A: We provide a 1-year warranty. If you have any questions about the product, we are committed to providing a satisfactory solution.
Q6. Can I get samples before placing a bulk order?
A: Yes, we provide samples for evaluation. While initial costs apply, the sample fee is typically returned once mass production begins.