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Frequently Asked Questions
Do you have your own factory or a trading company?
We have our own factory established in 2014. You are welcome to visit our facility or arrange a video conference for a factory tour.
How can I get a free sample?
You can reach out to us via message or email. Please provide your product requirements and market plan, and we will assist you with the sample process.
What is your Minimum Order Quantity (MOQ)?
We accept small orders starting from 1 piece. We value the growth of all our partners, regardless of order size. Note that pricing is more competitive with larger quantities.
Can I have my own customized product?
Yes, customization options include color, logo, packaging, and carton marking. For specific design requirements, custom molds are also an option.
What is your lead time for samples and mass production?
Samples typically take 2-3 days, while mass production takes approximately 3 weeks. Shipping options include express couriers (UPS, FedEx, DHL) for small batches or air/sea/train for large orders.
Do you offer a guarantee for the products?
Yes, we provide a 3-5 year warranty on our products to ensure long-term reliability and customer satisfaction.