Can I have a sample order for this LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the typical lead time for orders?
Samples need 3-5 days, while mass production typically requires 1-2 weeks for standard order quantities.
How are the goods shipped and how long does it take to arrive?
We usually ship via DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Airline and sea shipping options are also available.
Is it possible to print my logo on the LED light product?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of warranty do you offer for your products?
We offer a 2-5 year warranty on our products depending on the specific model and requirements.
How do you handle faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will replace or repair defective units based on the specific situation.