Are you a manufacturer or trading company?
We are a Professional Manufacturer established in 2006. Our production facilities are specialized in emergency lighting and warning systems.
What certificates do your products hold?
Our products have obtained CE, ROHS, and ISO certificates. We are also in the process of acquiring E-MARK E13 certification for international standards.
How long is the lead time for orders?
For small orders, delivery typically takes 3-5 days after payment. For larger bulk orders, it usually requires 15-21 days depending on the order quantity.
Can I request a sample before placing a formal order?
Yes, we provide samples for quality evaluation. Samples are charged accordingly after applying applicable discounts.
What are the shipping options available?
We offer flexible shipping methods including Express, Air, Sea, or Train transport based on your specific requirements.
What is the warranty policy for your products?
All products come with at least a 1-year warranty. In case of quality issues, we provide compensation or discounts on subsequent orders based on provided photo/video evidence.